There was a big hoo- ha about this japanese buffet promotion that emeryn tag-ed all of us in facebook.. and really looks like a great deal~ in just 20mins 500 vouchers been sold~
i wanted to buy too~ but when i'm free to check out about the vouchers~ it was all sold out..
i tak puas hati~ so tot of checking out about this japanese buffet restaurant which is so near to my place and cheap~ (consider cheap if compare to others~ )
okay la.. actually i have been craving for japanese food~ so we still went to try out the place even though we have to pay FULL price for the buffet meal~ NO 50% off k~
so here's the menu there serving for buffet~ ala cart buffet style~
menu grab from fb sentsuru~
if u ask me.. how the food~ i will say~ OK la.. what can u expect when u only paying like half compare to munakata or other well known ala cart buffet~
and what's with my title? ohya~ u guys should continue reading till the END... MUST ok~
so here's what we actually ordered~
2. unagi taufu
3. chicken katsu
4. unagi tempura
5. ebi tempura
6. ebi fry
7. koebi karage
8. spider maki
9. salmon, tuna, and ebi shusi (from left to right )
10. agedasi taufu
11. unagi temaki
12. iidoko kyuli
13. salmon sashimi + tuna sashimi
14. same as above~ (second order) REMEMBER THIS PIC.. COZ THE STORY WILL BE ABOUT THIS~
and the 15. GARLIC RICE~ that cost us RM6~
so now.. here's the story~ ok la.. i know some of the people who is kiasu enough to order or take super alot food... and ended up cant finish~ than.... YA.. i hate those kinda ppl who waste food~ and i don blame that u can charge them extra if they din finish the food~ BUT... how can they charge us RM6 coz that we cant finish just this bowl of rice.. and i repeat~ WE ACTUALLY ATE MORE THAN HALF~ AND IT'S SUCK....... WE DIN WANT TO WASTE OUR QUOTA~ THAT'S WHY WE DIN WANT TO FINISH IT.......... and than.. the waitress told us rudely~ "U CANT FINISH THIS.......... WE CHARGE U RM6.........." (WTH...... yes.. that's what i said during that~ ) seriously... if u want me to rate this restaurant... i can say super conning.. (i can apply this tactic also... can earn super alot.. just let u all order~ than prepared it super YUCKIeee.. than u cant finish......than.. i can charge u actual price... GOOD? lolx)
ok... just RM6..... JUST PAY THEM.......... end of story no#1
but than.. THERE'S MORE TO COME~
just right after we ask the waitress... than come our next dish, salmon sashimi + tuna sashimi~ THE first time we ordered the sashimi, IT WAS GOOD~ seriously.... the fish is fresh and therefore, we want more (that's the purpose of BUFFET kan~) view the pic above~ than u will notice there's actually 2 sashimi's photo~ but ok la.. cacat camera cant see much diff... but~
just this pic alone~ u can see the colour of the salmon is dark and the texture itself is soft like realllllyyy soft ( for seafood lover, you guys should know , if the seafood is not fresh, the texture of the meat becomes flabby kind of soft or whatever best word to describe it ). And please notice the picture above, the one salmon which is standing alone, notice the dark colour part of the meat? YEA the whole plate of salmon is like that... and just like any normal customer, we asked for the waiter in hope that he will take note of the salmon so he will check with the kitchen and hopefully they will do something about it to avoid any food poisoning for customers who come to their shop...
so we ask the waiter (is a continuation of the above conversation with the fried rice)~
mon : but wait, what about the salmon? is not fresh and you are not gonna change it? so if you serve me some sashimi which is not fresh like this, we still need to pay full price and you are not gonna do anything about it?
waiter : yes ar, is like that wan wor...
mon : *frustrated* wah~ u expecting me to eat this kinda fish?
waiter : .................... *with a frustrating look*
everyone also can eat and din complain, are you trying to give problem!??! the fish is memang like that...!
mon *now he is really pissed off* : so, if anything happen to us, are you and this whole restaurant gonna take full responsibility?!
waiter : if u think there's prob~ u can talk to my boss... *with a very retard and LAN C Face! *
(Can you all believe that?!! What century is it now? We are supposed to be in a century where service is the key in F&B line!!!! And yet we still have this kind of retard? He thinks that we are so free to purposely give him problem if the food is fresh? Where is all the customer satisfaction and quality control of food?!? Ok, i seriously don't mind he charge me, which is consider damn stupid for a buffet especially ala carte buffet, BUT EVEN THE SALMON? WTF?! He is not even gonna do anything about the *spoil* salmon? IF i were to be in his position, i would just take the whole plate of sashimi back to the kitchen and ask the chef to check on it while responding to the customer, " I am really sorry sir.. I will inform the kitchen/chef and let them check on this for you. Please wait for a moment while we change you a new plate. Reallyyy sorry... *with a smile on their face* " and that's what i call service!! (*take note : this is for the waiter to read!!! LEARN SOME MANNERISM AND SERVICE INTELLECTUAL SKILL ! )
Anyway, THAT CHINESE WAITER IS SUPER RUDE....... unacceptable! )
Mon : oh, if so~ pls, i wan to talk to the boss. (DARE US HUH~ lolx... expression some been exaggerate for more entertain while reading ^^)
and so we waited for quite some time~ and the boss didn't show up~ we asked the waiter 2nd time and he said that he (the boss) will be responsible for anything which will happen to us if the salmon is not fresh~ but we still tak puas hati and Mon insisted on wanted to see the boss... Come on everyone, WHO DARE TO EAT WHEN YOU ALREADY KNOW IT'S NOT FRESH.... We are not gonna risk our life or health for that RM 40++ buffet!! So... we insists on seeing the boss, MR. B~
FINALLY~ he came~
FYI~ we wasn't there to pick a fight or giving trouble... Honestly ... we just want to enjoy our meal with our friends while trying out this new place~ so we voice out how we felt and let the boss know about what's happening ( for all readers, if you read the whole thing from beginning, you should know the whole damn problem was the service provided by the waiter and waitress... food not fresh is just the second thing but seriously~ THE STAFF seriously suck big time) ~
so, the boss changed the salmon for us... and ya~ THE BOSS IS ACTUALLY SO MUCH MORE POLITE AND FRIENDLY COMPARE TO THE STAFF~
Seriously~ all i wanna say is... if MR. B actually realize about this post, please take note of this~ even the food is suck or what... good staff must know how to handle the situation and minimize the bad impression of the restaurant~~ otherwise, no matter how good is the food, your service is gonna destroy all the good reputation of the restaurant... (u know what i mean rite... ) I am not here to teach people how to run their business, but i wish they realize that they are in F&B line... and F&B is actually a service line.. service comes first! and i am not even gonna start with the "Customer is always right" policy here... because the staff dun even know the basic...
tq for reading... finally~ all my "fire" is out liao~
haha~ actually there's more story about our MISSING food ~ ( THEY SAY WE ATE IT.................. how come i eat and i didnt notice. or i should say 4 of us didnt notice what we ate~ ) but i also din want to be leceh la.. small issue also want to make it so big deal~
Rating : ** (this 2 stars is because, i cant put 1 and half~ so overall the food experience wasn't that bad, just that the experience we had with their staff, SERIOUSLY BAD SERVICE I'VE BEEN )
Mon's Rating : * (sorry... i just cant accept all these kind of bullshit and service.. and i cant believe there's still this kind of service nowadays... really bad experience...)
Recommend : to me (Yann)~ i will pay more for quality food and service rather than paying less and getting this kind of service n food ~ seriously i don dare to go back~ but maybe it's just my unlucky day~ so why not u try out and let me know again~ ^^
1. Highest star is 5.
2. Which place is good? if u want something similar price and buffet style~ i will suggest UMAI-Ya~ free flow beer some more~ ^^
if u willing to pay more~ than you can go Munakata or even Kanpachi *wink* ~ ( i haven really try both but Mon did ) ~
prepared by :
YANN~ (if it's Mon~ i bet this post will be 100000000000000000000 times worst~ )
LAST ADVICE~ ORDER AT UR OWN RISK~ COZ U WILL NEED TO PAY MORE IF U CANT FINISH IT~